I am having seriously irritating problems with the replacement phone that T-Mobile provided.
When I initially struggled through attempts to get the phone set up I had managed to get it to give me an audible alert when a Gmail (email) came in, or when I got a text message,
Worked for about a week. Then didn't.
I couldn't restore it so I contacted T-Mobile. They guided me to change certain settings, and assured me that “that will fix it!”
Didn't.
Additionally, the phone has a problem charging the battery.
The receptacle for the tethered cable to charge it will not accept the plug for the charging cable that they sold me for $16. So I turned to a wireless device that they sold me for $50. It is designed to charge the phone by simply placing it on the charging table. The position of the phone must be precise, to the nearest tenth of a millimeter. Else it turns off the charger after ten seconds.
Tonight I finally got it to function. Didn't dare reposition the phone until the battery was fully charged.
So when I wanted to access YouTube, I set up the T-Franklin mobile hotspot that T-Mobile sold me for $90.
Then when the phone was fully charged I wanted to retire the T-Franklin device, and run off of the mobile hotspot in the phone.
Nope. No access. The T-Franklin device had displaced the Samsung phone hotspot, and I would have to reprogram it to connect via the phone.
Sounds easy if you say it fast.
An hour later, and with the help of a double shot of vodka I finally established the connection.
Does Ludditte have one or two T's?
1 comment:
Ugh...telecommunications make their product and service sound so simple but in reality, no one really knows what they are doing! I feel your pain!
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